Job Title: Technical Content Creator

Overview

Technical Content Creator communicates complex information clearly, concisely and accurately, and without relying on jargon. As a Technical Content Creator, your role involves tasks such as writing product user guides, creating videos or animations to explain product functionality, creating user training, or updating help center queries and FAQs. Seek feedback and collaborate with multiple stakeholders to develop impactful and useful content. Technical Content Creator plays a important part at Baton by helping us scale user onboarding and engagement. You are a key link between engineers, sales & marketing, product manager, support & operations as well as the external users, tying together many vital but disparate parts of the Baton ecosystem. As a Technical Content Creator at Baton, you’ll have a chance to grow your career in a fast-growing and fun organization.

Education

Any Graduation / PG / Management Cource / Content Writing Certifiacte/ Public Conent Blogs

Must Have Skills

  • You have excellent written communication skills in English.
  • You have at least 2 years of experience with writing technical user documentation (user guides, help, FAQs etc) for a software product.
  • You have prior experience and deep interest in novel ways of creating content for users.
  • You are passionate about creating content that users find supremely useful.
  • You are self-driven and effective in managing your own work based on the agreed objectives and timelines.
  • You are naturally curious to learn new things.

About Baton Systems

Baton Systems is the global FinTech company that’s taking a fresh approach to post-trade processing. Digitally transforming the industry’s critical market infrastructure with innovative, blockchain-inspired solutions, we empower banks to take control and address the most critical risk, capital and liquidity issues impacting post-trade today.

About Baton People

Our team of smart, energised and passionate people are at the forefront of the revolution now taking place across the entire post-trade process. Founded in 2016 by Silicon Valley technologists and capital market specialists, Baton continues to attract exceptional talent. To learn more about our leadership team click here.

 

Job Category: Support
Job Type: Full Time
Job Location: Chennai
Additional Skills: Support
No. of Position: 1

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